Anise Hotchkiss, ReUse Training Director

                                                (607) 257-9699 x9917



Apply Now to Update Your Skills and Gain New Skills in Retail & Customer Service

ReSET (ReUse Skills & Employment Training) is a free and unpaid entry-level job training program offering valuable job skills experience in Finger Lakes ReUse’s business operations. Participants learn in a hands-on environment through exposure and participation in the day-to-day activities of the Ithaca and Triphammer ReUse Centers.

In ReSET Retail & Customer Service, participants will:

  • Learn the importance and fundamentals of good customer service and team work
  • Practice retail merchandising (display), stocking, and organization
  • Learn to use a computer-based cash register and point-of-sale system
  • Gain basic knowledge of valued retail departments, including building materials, electronics, computers and peripherals
  • Attend workshops on supervisory skills and polish their resume and cover letters
  • Obtain a recent reference and gain relevant retail work experience

Schedule can be between 8 to 20 hours a week depending on the applicant’s schedule, skill level, and ReUse Center needs. The free and unpaid entry level training is between 140–160 hours. Trainees who successfully complete the unpaid entry-level training are eligible to apply for a competitive 15 week, full-time paid apprenticeship.

To learn more or apply, please contact our ReUse Training Director Anise Hotchkiss at or (607) 257-9699 ext. 9917. The application is available online at

About Finger Lakes ReUse

Finger Lakes ReUse is a nonprofit organization with two Community ReUse Centers, expanding reuse of materials through convenience, affordability, and accessibility; creating and supporting job training opportunities and living-wage jobs; and teaching repair and reuse skills. In the course of achieving these goals, Finger Lakes ReUse’s activities bolster the local economy, build community, and protect the environment by redirecting materials from the waste stream into productive reuse. For more information, visit