Training (ReSET)

What is ReSET?

ReSET is a free job training program offered by Finger Lakes ReUse. ReSET (Skills and Employment Training) trainings are embedded in hands-on learning environments throughout ReUse Center departments. 

What Do Participants Learn and When is ReSET Offered?

ReSET Retail and Customer Service 

We accept applicants to the unpaid entry level training on a rolling basis. Accepted applicants may enter the program at any time, except when our trainee capacity is reached, at which time they are placed on a waiting list. Schedule and number of hours per week are set according to the trainee’s and ReUse Center’s schedule and needs, with a minimum of 8 hours per week, 2 hours per shift and a required weekend shift. The training is a minimum of 140 hours however it may be longer according to trainee’s needs. Paid entry-level opportunities are available for participants with demonstrated need – ask us for more information if interested. Paid apprenticeships are also often available for those who succesfully complete the entry-level training course at ReUse.

In ReSET Retail participants will learn:

  • Processing materials and merchandise organization
  • Point of Sale usage and cash handling
  • Skill with and knowledge of ReUse Center merchandise such as building materials and computers and peripherals
  • Exemplary customer service and teamwork
  • Option to learn more specialized techniques in departments related to your career path interest (textiles, building materials, electronics, computers, etc.).
  • Green job skills and career options

ReSET Technology

ReSET Technology is offered in a cohort model consisting of an unpaid 10-week entry-level program, 16 hours per week. 

Currently there are no scheduled next dates for a ReSET Technology offering. Email if you are interested in getting an alert when the next session date is set.

Generally ReSET Tech is offered in the afternoons on four days a week, but schedule is subject to change.  Those who successfully complete the 10 week training are invited to apply for a competitive 15-week full time paid Apprenticeship. Trainings are offered repeatedly throughout the year. 



Interested applicants (or those who wish to be added to our waiting list) must to fill out our online application form through our website or may make an appointment by calling (607) 257-9699 to fill out an application online at any of our stores.

Opportunities for Employers

Collaboration with local customer service, technology, and construction related businesses will do a great deal to ensure the success of the ReSET program. Businesses and agencies interested in getting involved with the ReSET programs should contact us at

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